Customer support

Contact DOREMI MALL

Need help with an order, a tracking update, or a custom Seaside Escape-style tile game idea? Send us a message and include your order number when available.

Order support

For shipping, tracking, cancellations, returns, or product issues, email us with your order number and photos if relevant.

Customization questions

Tell us your theme, tile count, artwork idea, or gift plan. We can help you understand what is possible before production.

Send a Message

Use the form below or email us directly. We usually reply as soon as possible during business days.

What to include

Order number, email used at checkout, product name, photos for quality issues, and a clear description of your question.

Office information

United States office address: 30 N Gould St Ste R, Sheridan, WY 82801. This is not a return address.

Returns

Please contact us before sending any return. Unauthorized returns may not be accepted or processed.