Privacy Policy

Information We Collect

Depending on how you interact with our store, we may collect:

• Contact information such as name, email address, phone number, billing address, and shipping address.
• Order information such as purchased products, customization options, transaction confirmation, delivery details, and customer support messages.
• Account information such as username, login details, preferences, saved addresses, and account activity.
• Customization content such as images, design notes, theme instructions, references, and files you submit for a personalized tile game set.
• Technical information such as IP address, browser type, device information, pages viewed, referral source, cookies, and site interaction data.

How We Use Information

We use personal information to process orders, collect payment, ship products, provide customer support, create custom designs, send order updates, prevent fraud, maintain website security, improve our store, measure marketing performance, and comply with legal obligations.

Payments

Payment information is processed by third-party payment providers. We do not intentionally store full credit card numbers on our website. Payment providers may collect and process payment details according to their own privacy and security practices.

Cookies, Analytics, and Advertising

We use cookies and similar technologies to keep the store working, remember preferences, protect against fraud, understand site performance, and measure advertising or analytics activity. These tools may include services such as Google Analytics, Google tags, security tools, ecommerce platform features, or advertising pixels.

You can control cookies through your browser settings. Some site features may not work correctly if cookies are disabled.

When We Share Information

We may share information with service providers that help us operate the store, including payment processors, shipping carriers, fulfillment partners, email or customer support tools, analytics providers, fraud prevention services, hosting providers, and professional advisors. We may also disclose information when required by law or to protect our rights, customers, and website.

We do not sell personal information for money. Some analytics or advertising activities may be considered sharing under certain privacy laws.

Custom Artwork and Uploaded Content

If you submit photos, artwork, names, logos, or design references for a custom product, we use that content to prepare previews, produce your order, provide support, and maintain order records. You are responsible for ensuring that you have the rights or permission needed to use any content you provide.

Data Retention and Security

We keep personal information only as long as reasonably needed for orders, support, legal compliance, fraud prevention, accounting, and business records. We use reasonable administrative, technical, and organizational safeguards, but no online system can be guaranteed 100% secure.

Your Privacy Choices

Depending on your location, you may have the right to request access, correction, deletion, portability, restriction, or objection regarding your personal information. You may also opt out of marketing emails by using the unsubscribe link where available.

To make a privacy request, contact admin@doremimall.com. We may need to verify your identity before completing a request.

Children’s Privacy

Our store is not intended for children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child provided personal information, contact us so we can review and delete it where appropriate.

International Users

We sell and ship internationally. Your information may be processed in countries other than where you live, and privacy laws may differ from those in your location.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new Last updated date.